Return & Refund Policy
Last Updated: 15 April 2026
Thank you for shopping with Shopperszone (www.shopperszone.co.in). We strive to ensure that you have a great shopping experience. Please read our Return & Refund Policy carefully.
1. Eligibility for Returns
You may request a return under the following conditions:
- The product is unused, unworn, unwashed, and in its original condition
- All tags, labels, and packaging are intact
- The return request is raised within 7 days from the date of delivery
We reserve the right to reject returns that do not meet the above conditions.
2. Non-Returnable Items
The following items are not eligible for return:
- Innerwear, undergarments, and hygiene-sensitive products
- Items purchased on clearance sale or marked as “Non-Returnable”
- Products damaged due to misuse or improper handling by the customer
3. Return Process
To initiate a return:
- Email us at [Insert Your Email Address] with your Order ID and reason for return
- Our team will review your request and arrange for a pickup (if applicable)
- In cases where pickup is not available, customers may be required to ship the product to our address
4. Refund Policy
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
5. Exchange Policy
- Exchanges are subject to product availability
- If the requested size or product is unavailable, a refund will be issued instead
6. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
- Please notify us within 48 hours of delivery with clear images
- We will arrange a replacement or full refund at no additional cost
7. Shipping Charges
- Original shipping charges (if any) are non-refundable
- Return shipping may be free or chargeable depending on the reason for return
8. Cancellation Policy
- Orders can be cancelled before dispatch
- Once the order is shipped, cancellation is not allowed
9. Contact Us
For any queries related to returns and refunds, please contact us at:
Email: [Insert Your Email Address]
By placing an order on our website, you agree to the terms of this Return & Refund Policy.